MAIL AND PHONE CALL - MODE’ COMMUNICATIVE

MAIL, INDIVIDUAL MONOLOGO IN TURN

PHONE: ANSWER A QUESTION

The email is not like the phone call that when you get it wrong, since on the other side there is the person with his voice, you can ask immediately, and you can clarify.

With e-mails, the immediate does not exist. There is the individual monologue in turn.

For an email exchange, you save agreement time because you write when you can, but you have to arm yourself, we must "arm" ourselves with patience. Receive-send-reply-reply, and so on until clarification and conclusion.

As one media can complement and enrich another media, the best would be to use (and we do it!) both means of communication also for the same purpose of a communicative discourse.

Then, in conclusion, for easier communication it is useful to use both types, written and spoken.

SOME FIFFERENCES

MAIL, we write when we want and it is VERY GOOD and it is also fine because the writing remains (texts remain) and it can be a document and an object of reflection. Then calmly reply to the email. The email is NOT GOOD FOR AN EXCHANGE OF THOUGHTS OR IMMEDIATE COMPARISON, to whom, it can make up for the phone call very well, in an immediate communicative relationship of two. Even the phone call, as we know, can become a document if it is recorded. Video calling and conference calling are other extensions.

5 January 2020

Angela Battle